Behavorial Targeting: Are We Really Ok With Advertisers And Marketers Taking Our Personal Information?
Posted by iTVX Staff on 6th March 2009
Behavioral Targeting, is it a good thing or a bad thing? I recently read an article that stated “Consumers are more conscious of behavioral targeting than ever before, two out of three consumers are aware that their browsing information may be collected by a third party for advertising purposes” (Marketwire, 2009). I guess I would be the odd man out in that third person in that survey. I consider myself a heavy internet surfer, one who looks at all sorts of products, ads, articles and the like, and have never once been made clearly aware that my browsing information was being collected and given to advertisers so they can cater their ads to my browsing habits.
Being that I like to keep my personal information secured, I’m very conscious of spyware and other forms of malware, and scan and clean my workstation out quite frequently. I can’t see any reason as to why other internet surfers wouldn’t want to do the same. What happened to the glory days of web surfing where you would fire up your workstation wait for your dial-up connection to process the request and then slowly be directed to your website destination. Once the broadband era began we had the whole pop-up fiasco, then spyware and malware and the more rapid spread of viruses. Do you remember that? I sure do. Most of the time I went to a website and was prompted with this annoying advertisement, legit or not it was still irritating.
I’m the type of internet surfer that likes to find the information I’m seeking without all the bells and whistles. I don’t want to be shown ads for Adidas when I’m looking for Nikes. There’s a reason why I typed Nike into the search engine and not Adidas. Now I’m not sure how far this behavioral targeting aka, let me steal your personal browsing habits from you so I can annoy you a little more while you browse the web project is going to go but, I’m pretty sure that the longer web surfers let this go on the worse it’s going to get. It’s the classic foot in the door technique. If we let marketers and advertising agencies into our browsing history, which by the way is personal since it resides on our home computers, what’s next? Talk about big brother, not only are social networking sites collecting our personal information, who we associate with and so on, now were going to let these agencies in and collect information about our web surfing habits? Thanks but no thanks. I’m content with keeping my pop-up blockers enabled, my firewall active and avoiding as many advertisements as I can.
As reported by TNS the survey results concluded that ”72 percent of those surveyed said they found online advertising intrusive and annoying when the products and services being advertised were not relevant to their wants and needs. Even though consumers want customization in their online experiences, they also fear an invasion of privacy” (Marketwire, 2009). So let me get this straight, users want specific advertisements delivered to them however, they are concerned about their privacy. How do these surveyed users propose this be done? What I would like to know first and foremost, is what type of personal information is being collected from my computer. Is it more than just the cookies, cache, and history? How long is it being stored for, where is it being stored, is my IP address and my ISP information being logged as well?
I understand that this is a new development in digital advertising and everything is turning into a digital world but, there has to come a point where users draw the line. Advertisers and marketers are collecting our personal information from our computers where we store loads of other personal information. What if something is overlooked, can a backdoor be exploited, opening up our information to hackers, technological terrorists who have nothing better to do then wreak havoc on the lives of others by exposing their personal information. What about identity theft, is it possible that our passwords and information stored in forms and cookies could be captured? Look at all the banks that have had problems over the past decade with security flaws and customers personal information being compromised. This is just another thing that opens us innocent internet users up to potential danger.
Why should we, the users who pay for internet access be, bound by such practices? After all we pay a fee each month to access the internet from our homes, shouldn’t we be able to browse the internet free of advertisements that have been strategically placed in our line of sight? Is the internet going to turn into a digital playground for advertisements, where you’ll have to entertain an array of advertisements before we can actually access what were looking for?
Another thing to consider is the effect that such targeted and strategically placed ads will have on viewer awareness and product/brand recall. I would assume that there’s going to be a great amount of demographic information and data collection that goes into this type of advertisement targeting so, how does this affect the grand scheme of things? It would seem that an ad, which would normally reach 20 million web surfers a day, under this new effort, might only reach 10 million because the ads are catered specifically to people who view information about such products and brands. With that being said, I would assume it’s safe to say that both awareness and recall levels might take a slight if not significant hit. Perhaps the advertisers and brand marketers are taking a more optimistic approach in that those 10 million viewers, in which the ad was specifically targeted too, go out and make a purchase therefore the awareness and recall levels remain at what’s expected. Only time will tell if this new strategy is worth its weight in gold.
How do you, the innocent web surfer feel about your personal files being captured and handed off to marketing and ad agencies? Is this similar to stores, hotels, credit agencies and other business selling your contact information to telemarketers? Write to us at feedback@itvx.com or post a comment and let us know how you feel.
By: Gary Trandiak
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